Wireframes Design
We started with low-fidelity wireframes to define key user flows and establish a clear information hierarchy. This stage helped align the team around usability goals and create a strong foundation for a seamless digital banking experience across web and mobile.
User Testing
Through multiple user testing sessions, we gathered valuable feedback on navigation, task completion, and overall clarity. Insights from these sessions guided refinements that improved accessibility, reduced friction, and ensured the final design truly met members' needs.
The Challenge
As leaders of Vancity's web and mobile platform redesign, we sought to create a cohesive, modern, and accessible user experience. The goal was to embody the credit union's community values, while simultaneously simplifying everyday banking. We achieved this by focusing on clear design, thoughtful interactions, and consistent visual language
